Crescent City Headache and Neurology Center
 


8043

Questions

Q. What is your contact information?
     The main office number of our office number is 504-301-1468 and our fax number is 504-301-3187.  You can also 
     email us at info@neworlensheadachedoc.com

Q. Where is the clinic located?
     We just opened our Uptown New Orleans location located at 2801 Napoleon Ave., 2nd Floor, New Orleans, LA
      70115.        You can find us in the Chalmette/St Bernard area at 8050 W Judge Perez Drive, Suite 2900, inside the
      Medical Office  Building Complex of  St Bernard Parish General Hospital

Q. What are the clinic hours?
     We are open five days a week, from 8 am-5 pm

Q. What insurances do you take?
     We accept most major insurances and health plans.  Please call our office to inquire about your specific plan

Q. What if Dr Redillas is out of network with my insurance plan?
     Even if Dr Redillas is out of network, it does not mean that she cannot be your doctor.  You may have out of            
     network benefits that will cover a 
portion of your visit.  Only the physician's visit is out of network. Imaging 
     studies such as MRI or CT and laboratory work are typically 
referred to an in-network provider:
 
Q. Do you see children?
     Dr Redillas is an adult neurologist, thus, she does not see patients younger than 16 years old.  Please note
     that minor patients should always be accompanied by a parent or guardian

Q. What should I bring for my visit?
     It is strongly suggested that patients access the patient portal to fill out the necessary forms PRIOR to the 
     visit.  If you are unable to access these forms, please arrive for your appointment at least 30-45 minutes so you
     can have ample time to finish these forms.  Otherwise, this will cause delays in your schedule as well as other
     patients as well and we may have to reschedule your appointment.  In addition, please bring any relevant
     medical records, a list of medications you have taken in the past or currently for the condition you are seeing
     the doctor for

Q. What forms of payment do you accept?
     We accept cash, money order, Visa, Mastercard, American Express, Discover, check.  We charge a $40 fee
     for returned checks

Q. Will Dr. Redillas order any tests for me?
     This depends on what testing you have had in the past, but it is recommended that you have routine blood work
     such as a CBC, chemistry profile and thyroid  function studies at least 3-6 months prior to the visit, especially
     if you are on chronic medications.  If you had prior MRIs or CTs, please bring the report and/or films with you
     as well.

Q. How often should I come back for follow-up?
     That really depends on your condition and will be decided at the time of your appointment.  Generally, if 
     your symptoms are stable, you will probably need to see the doctor only once or twice a year.

Q. How can I access my information?
     We encourage patients to use our patient portal to check on their tests results, schedule appointments,
     request refills, etc.  You can access the portal via  https://6710.portal.athenahealth.com
     









 
Carol Redillas MD
8050 W Judge Perez Drive, Suite 2900 Chalmette, LA 70043 US
2801 Napoleon Ave., 2nd Floor, New Orleans, LA 70115
Phone: 5043011468 Website: http://neworleansheadachedoc.com/
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