Please refer below for answers to some of our patients’ most frequently asked questions.
What should I bring to my first visit?
It is strongly suggested that patients access and register themselves in the patient portal to fill out the necessary patient in-take forms PRIOR to their first visit.
If you are unable to access these forms, please arrive for your appointment at least 30 minutes early to ensure ample time to finish the preliminary paperwork. Otherwise, this will cause delays in your schedule as well as other patients and we may have to reschedule your appointment as a result.
In addition, please bring any relevant medical records with a list of past and current medications for the medical condition for which you are seeing the doctor.
How can I access my health information?
We encourage patients to use our patient portal to check on their tests results, schedule appointments, request refills, and send messages to the doctor. This is a convenient tool that can save time for both healthcare providers and patients.
Which insurances does CCHNC accept?
We accept most major medical insurances and health plans. Please call our office to inquire about your specific plan.
What if Dr. Redillas is out-of-network with my insurance plan?
Even if Dr. Redillas is out of network, this does not mean that she cannot be your doctor. You may have out-of-network benefits that will cover a portion of your visit. Only the physician’s visit is out of network. Imaging studies such as MRI or CT as well as laboratory work are typically referred to an in-network provider.
What forms of payment does CCHNC accept?
We accept cash, check, or money order as well as Visa, MasterCard, American Express, and Discover.
We charge a $40 fee for returned checks.
Does Dr. Redillas see children?
Dr. Redillas is an adult neurologist. She typically does not see patients that are younger than 16 years old. However, adolescents may be considered on a case-by-case basis depending on condition as well as available treatment options. Call the clinic to inquire. Please note that minor patients should always be accompanied by a parent or guardian.